FAQ – Code Flicker

1. What services does your company provide?

We offer a wide range of IT services, including:

Website Development: Custom websites, e-commerce platforms, and CMS-based solutions tailored to your business needs.
Software Development: Custom software solutions, mobile apps, and system integrations to optimize your business operations.
Web Design: Creative and responsive web design to enhance user experience and engagement.
Logo Design: Unique logo designs that capture your brand's identity and values.
Digital Marketing: SEO, PPC, social media management, content marketing, and email campaigns to boost your online presence.
IT Support: Technical support, network setup, cybersecurity, and system maintenance to keep your business running smoothly

2. How does your development process work?

Our process typically includes the following steps:

Consultation: We start with a consultation to understand your goals and requirements.
Planning: A detailed project plan is created, including timelines, deliverables, and milestones.
Design: We develop mockups or prototypes for your review and approval.
Development: Our team builds your website, software, or marketing campaign based on the approved design.
Testing: Comprehensive testing is conducted to ensure optimal performance.
Launch and Support: After launch, we provide ongoing support, maintenance, and optimization.

3. How long does it take to complete a project?

Timelines vary based on the project's complexity:

Basic Website: 2-4 weeks.
E-commerce Website: 4-8 weeks.
Custom Software: 8-12 weeks or more, depending on requirements.
Digital Marketing Campaigns: Ongoing, with specific timelines based on campaign goals.

4. What information do I need to provide to get started?

For most projects, we need:

Your business goals and project requirements.
Branding materials (logos, colors, etc.).
Content (text, images, videos) or guidance for creating new content.
Details on your target audience and desired features.

5. Can you redesign my existing website or software?

Yes, we can revamp your existing website or software. We'll assess the current setup, discuss your needs, and propose enhancements to improve functionality, aesthetics, and user experience.

6. What are your pricing and payment terms?

Pricing depends on the scope and complexity of your project:

Website Development: Starting from [Insert price].
Software Development: Custom quotes based on project specifications.
Digital Marketing Services: Packages available based on service needs and duration.
IT Support: Hourly rates or monthly retainer options.

A 50% deposit is typically required to start, with the balance due upon project completion.

7. Do you offer ongoing maintenance and support?

Yes, we provide ongoing maintenance, support, and optimization services to ensure your website, software, or digital marketing efforts remain effective and up-to-date.

8. How do you ensure my website is optimized for search engines (SEO)?

All our websites include basic SEO optimization, such as keyword research, meta tags, and performance optimization. For advanced SEO, we offer tailored digital marketing services to improve your search rankings.

9. What IT support services do you offer?

We provide comprehensive IT support, including:

Technical Support: Troubleshooting and resolving technical issues.
Network Setup: Installation and configuration of network systems.
Cybersecurity: Protecting your business against cyber threats with proactive security measures.
System Maintenance: Regular updates, patches, and performance tuning.

10. Can you help with digital marketing and social media?

Yes, we offer a full range of digital marketing services, including SEO, PPC advertising, content marketing, social media management, and email marketing to help grow your online presence and reach your target audience.

11. Will I have full ownership of the completed work?

Once the project is complete and paid in full, you will have full ownership of the website, software, designs, and any other assets created for you.

12. What happens if I need changes after the project is completed?

We understand that needs evolve over time. We offer flexible support and update packages for any changes, enhancements, or additional features you may need post-launch.

13. Do you provide hosting and domain registration?

Yes, we can assist with hosting and domain registration, or we can recommend trusted providers. Hosting and domain costs are typically separate from our development fees.

13. Do you provide hosting and domain registration?

Yes, we can assist with hosting and domain registration, or we can recommend trusted providers. Hosting and domain costs are typically separate from our development fees.

14. How do you handle data privacy and security?

We implement industry-standard security measures to protect your data, including encryption, secure coding practices, and compliance with relevant data privacy laws. For software projects, additional security features can be included as needed.

15. How do I get started with your services?

To get started, contact us via our website, phone, or email. We'll set up a consultation to discuss your needs and guide you through the next steps.

16. What are your business hours?

Our business hours are:

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday and Holidays: Closed

17. Is my data safe with you?

We take data security seriously and adhere to strict privacy protocols. Your data is protected during all repairs, and we ensure confidentiality at every step.